Job Summary

We are seeking a dependable, professional, and detail-oriented Collections Representative to join our team. The ideal candidate will have basic office and computer skills, strong communication abilities, and the ability to handle sensitive information with strict confidentiality.

Job Responsibilities

• Contact customers regarding outstanding balances and payment arrangements.

• Communicate professionally and respectfully with customers.

• De-escalate difficult conversations while maintaining a calm and courteous demeanor.

• Maintain accurate customer records and document communications.

• Enter and update information using computer systems and office software.

• Handle confidential customer and financial information appropriately.

• Perform general office and administrative duties as needed.

• Remain seated for extended periods while completing daily tasks.

Qualifications and Requirements

• Basic office and computer skills, including data entry.

• Strong verbal communication and customer service skills.

• Ability to maintain strict confidentiality.

• Excellent attention to detail and organizational skills.

• Dependable, professional, and willing to learn.

• Ability to sit for extended periods throughout the workday.

• Previous experience in an office, medical office, collections, or customer service setting is preferred but not required.

Compensation

$17.00 per hour, with the opportunity to earn monthly bonuses based on performance.

PSI is an Equal Opportunity Employer

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PERSONNEL STAFFING, INC.

NOTICE OF NON-DISCRIMINATION

TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT

This Notice is being posted as part of the remedy agreed to pursuant to the settlement of a claim between the U.S. Equal Employment Opportunity Commission and Personnel Staffing, Inc.

The United States Equal Employment Opportunity Commission (the "Commission" or "EEOC") is responsible for enforcing several federal employment discrimination laws: Title VII of the Civil Rights Act of 1964, as amended, which prohibits employment discrimination based on sex, race, color, religion, or national origin; the Age Discrimination in Employment Act, as amended, which prohibits employment discrimination against persons 40 years old or older; the Equal Pay Act, as amended, which prohibits gender-based payment of wages; the Genetic Information Non-Discrimination Act which prohibits discrimination based on genetic information; and the Americans with Disabilities Act, as amended, which prohibits discrimination against qualified individuals with a disability; and the Pregnant Workers Fairness Act, which prohibits discrimination against individuals based on pregnancy and pregnancy-related conditions. Federal law also prohibits retaliation against any employee or applicant who files a charge of discrimination, who cooperates with an investigation of a charge, or who benefits from a charge settlement.

Personnel Staffing, Inc., will comply with federal laws in all respects and will not take any action against employees or applicants because they have exercised their rights under the law.

An employee or applicant has the right, and is encouraged to exercise that right, to report allegations of employment discrimination and retaliation in the workplace and throughout the application process. Any report of such an allegation will be thoroughly investigated, with appropriate sanctions taken against any person(s) found to have engaged in inappropriate conduct.

An employee who believes his or her rights have been violated may also contact the U. S. Equal Employment Opportunity Commission for the purposes of filing a charge of employment discrimination. Please be aware that there are strict time periods for filing such charges. Pursuing internal remedies provided by Personnel Staffing, Inc. does not extend the time which you may have to file charges with the EEOC.

The address and telephone number of the nearest office of the Equal Employment Opportunity

Commission is:

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Ridge Park Place

1130 22^nd Street, South, Suite 2000

BIRMINGHAM ALABAMA 35205

(205) 651-7020